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Posted
11 hours ago, Lorne Malvo said:

Appreciate the advice, thanks. However I did do this originally and their customer service team said they can't see any evidence that my overdraft will be scrapped. Despite the letter I was holding in my hand clearly stating that 'your overdraft facility will be closed on the 31st August'. That's when I bought the complaint/non-complaint up and I think that just muddied things even further.

I've been asking the customer service folk I've been talking to to make notes of our conversations, and I know everything is recorded, so I think at this stage it's probably easier if I just wait until the 31st, see what happens and if my overdraft is removed then phone up and explain the situation again, and hopefully the previous conversations/notes will lead to it being reinstated.

Who knows, if my overdraft is removed, I may even put in a COMPLAINT. That'll show em!

I know its not the easiest solution and don't know your situation about getting around etc but isn't there any branch within some reachable distance for you to go in and chat to someone face to face?

Have all the documentation handy, evidence of calls and letters and basically not leave the branch until you've got a satisfactory conclusion to the matter.

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Posted
8 hours ago, MVP RULZ said:

I know its not the easiest solution and don't know your situation about getting around etc but isn't there any branch within some reachable distance for you to go in and chat to someone face to face?

Have all the documentation handy, evidence of calls and letters and basically not leave the branch until you've got a satisfactory conclusion to the matter.

Unfortunately I'm at work myself during their opening hours (the one closest to me, anyway) and it's the busiest two weeks of the year for us so I can't get out.

I'm going to have one final run at them on the phone after work tonight and see how I get on. 

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Posted
1 hour ago, SuperBacon said:

The Ronnie mural in Sheffield.

HQrL0XbX0AAqPFw.thumb.jpg.2138f0630f5d4da8dcf7d0bdead2ef7d.jpg

New night terror unlocked.

“WHERES THE UNDEAD ONE GOING?”

Posted (edited)

Driving home from holiday and some ditzy looking female standing on the M25 at the rear of her vehicle on the hard shoulder obviously ringing for assistance or her friends. She had her phone horizontally and shouting into it, whilst her other hand was trying to cover her ears....

 

Here's a novel one....use the phone as its intended so you can use your other hand to cover your ear..oh and jump over the barrier whilst you wait! 

 

 

Then a little way further on the overhead gantries were saying '40. Reports of cyclist' ffs

Edited by Tim Healys Chutney Spoon
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Posted
1 hour ago, Tim Healys Chutney Spoon said:

Driving home from holiday and some ditzy looking female standing on the M25 at the rear of her vehicle on the hard shoulder obviously ringing for assistance or her friends. She had her phone horizontally and shouting into it, whilst her other hand was trying to cover her ears....

There are certain times, like when someone is probably in a very stressful situation such as being broken down on a motorway, where you should probably show compassion rather than taking the piss out of the way she's holding her phone. I've broken down once, touch wood, and it was one of the most stressful things I've ever experienced. Chill out.

Sure I think it's a very silly thing also, but like Chris Rock says, you gotta let some shit sliiiiiiiide.

Posted
7 hours ago, SuperBacon said:

There are certain times, like when someone is probably in a very stressful situation such as being broken down on a motorway, where you should probably show compassion rather than taking the piss out of the way she's holding her phone.

Or see if you can get some free fags out of it.

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Posted
9 hours ago, Tim Healys Chutney Spoon said:

ditzy looking female

Quark (Character) - Comic VineQuark (Character) - Comic VineQuark (Character) - Comic VineQuark (Character) - Comic VineQuark (Character) - Comic Vine

5/5 on the Quark Scale for this.

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