Briefcase Posted July 31, 2018 Share Posted July 31, 2018 Customer Service on social media. Your just opening yourselves up for public complaints and people knowing if they say the right things they will probably get money back as everyone is so scared of bad publicity.  Quote Link to comment Share on other sites More sharing options...
Paid Members Carbomb Posted July 31, 2018 Paid Members Share Posted July 31, 2018 10 minutes ago, Keith Houchen said: I'll post my thoughts later. PM sent. Quote Link to comment Share on other sites More sharing options...
Keith Houchen Posted July 31, 2018 Share Posted July 31, 2018 Just now, Carbomb said: PM sent. I agree. Quote Link to comment Share on other sites More sharing options...
gmoney Posted July 31, 2018 Share Posted July 31, 2018 14 minutes ago, Carbomb said: Hate to whoosh you of all people, Branqensteiner, but...whoosh! Can I just point out that this isn't a proper whoosh, as the phrase is "apples and oranges". Quote Link to comment Share on other sites More sharing options...
Paid Members Fatty Facesitter Posted July 31, 2018 Paid Members Share Posted July 31, 2018 Just now, Briefcase said: Customer Service on social media. Your just opening yourselves up for public complaints and people knowing if they say the right things they will probably get money back as everyone is so scared of bad publicity.  I think as long as you don't abuse the system it can actually be a good thing. For instance, I send the bulk of my bank queries through the bank in question's social media team - if I've got a query on something via DM they usually respond instantly, and the majority of the time they actually go to the trouble of calling me as opposed to me having to jump through hoops, different directories etc. I think as long as yo have capable people running the channels and they work with you to find a solution (which is also a two-way street) then it's a positive thing. Harder for some companies than others though - I'd absolutely fucking hate to be running a channel for a train company. Constant delays and constant pelters from people and realistically there's very little you as the customer service operative can offer them apart from an apology that'll never be accepted.  Quote Link to comment Share on other sites More sharing options...
Moderators Chest Rockwell Posted July 31, 2018 Moderators Share Posted July 31, 2018 Complaining about customer service is actually the only reason I still have a twitter account and the only thing I use it for. Quote Link to comment Share on other sites More sharing options...
Paid Members air_raid Posted July 31, 2018 Paid Members Share Posted July 31, 2018 13 minutes ago, Briefcase said: Customer Service on social media. Your just opening yourselves up for public complaints and people knowing if they say the right things they will probably get money back as everyone is so scared of bad publicity. Far worse are the people that have a proper rant at a firm's social media without realizing that they're just a marketing bod and will not be able to handle your complaint like the trained CS people but expect it to be sorted rather than just directed to the proper channel. I've got an acquaintance who tweets every negative experience to the company and it's horrific. Also one of those bellends that tags footballers or celebrities when he has something to say about an article about them. I'm sure Daniel Sturridge gives a shit what you think about his ill-fated loan spell at West Brom mate. Quote Link to comment Share on other sites More sharing options...
Paid Members PunkStep Posted July 31, 2018 Paid Members Share Posted July 31, 2018 1 hour ago, Scott Malbranque said: Apples and pears. And the horrible, inconsiderate idiots who think it's acceptable to eat either in a public setting. But if we did away with apple and pears me old china, how would we get beyond the ground floor?  Quote Link to comment Share on other sites More sharing options...
SuperBacon Posted July 31, 2018 Share Posted July 31, 2018 Packaging that talks. Started by Innocent. "Hey there friend, shake me before you enjoy me dude....Like hippos? Here's a picture of a hippo...wacky right?" Quote Link to comment Share on other sites More sharing options...
Paid Members Lion_of_the_Midlands Posted July 31, 2018 Paid Members Share Posted July 31, 2018 Mrs Brown's Boys and any of its bastard spin offs.  Watched exclusively by cunts who find Michael McIntyre to be a bit edgy. Anyone who likes it shouldn't be allowed to have children. Quote Link to comment Share on other sites More sharing options...
Paid Members tiger_rick Posted July 31, 2018 Paid Members Share Posted July 31, 2018 Tories. Quote Link to comment Share on other sites More sharing options...
Paid Members PunkStep Posted July 31, 2018 Paid Members Share Posted July 31, 2018 4 minutes ago, tiger_rick said: Tories. Can't believe it's taken three pages for someone to say this. @Frankie Crisp must be asleep or something Quote Link to comment Share on other sites More sharing options...
Paid Members IANdrewDiceClay Posted July 31, 2018 Paid Members Share Posted July 31, 2018 Barlow's worked himself into a shoot. No self awareness. He's such an unlikeable cunt. Quote Link to comment Share on other sites More sharing options...
SuperBacon Posted July 31, 2018 Share Posted July 31, 2018 1 minute ago, scratchdj said: +1 for eating apples. I bought a pair of expensive noise cancellation headphones for work just because people can't stop eating FUCKING APPLES. I eat the whole apple, stem, core, pips...HOW'D YOU LIKE THEM APPLES!!!! Quote Link to comment Share on other sites More sharing options...
Paid Members Devon Malcolm Posted July 31, 2018 Paid Members Share Posted July 31, 2018 The Piccadilly Gardens wall. The ugliest and most pointless construction in Manchester. Manchester's never been an attractive city on the eye and it shouldn't be trying to be, it has other charms. But this fucking thing, what is it even for. Quote Link to comment Share on other sites More sharing options...
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