Paid Members nfc90210 Posted August 22, 2015 Paid Members Posted August 22, 2015 I share because I'm part of the internet generation and this is the kind of thing we do. Starting a thread specific to my issue seemed indulgent (well, more indulgent). Hence First World Problems. ---- I ordered a phone off Amazon. They tried to deliver it twice during the week but I wasn’t in. So, I phoned them up and arranged a Saturday delivery. I waited in all day for it. When it comes I open the package. Inside is the cell phone box, with a sense of “I've got shiny new shit” excitement, I open it and then find myself confused. The phone box contains the charge connection, some documentation and nothing else. I call Amazon. The customer service chap seems suspicious. He notes that I haven't made any expensive purchases on this account before. Says that they'll have to do an investigation, Mentions that I have two Amazon accounts. Then calls the courier company. After speaking to them he agrees to send me a replacement. Even as he does so I think I hear suspicion in his voice. I have two Amazon accounts. One that I was intending to phase out, which runs back to 2008 and has a multitude of purchases on it ranging from (relatively speaking) the microscopic to the massive, and my new account which contains only Kindle books. They are registered to very similar e-mail addresses. Does this look dodgy, I think. The whole conversation makes my paranoia (alas, an affliction that I am cursed with) kick into gear. Running scenarios in my head where it's all a ploy and where Amazon suspect that there has been some kind of fraud. Imagining a future where the po-po be coming to get me. Also, I now have to wait in tomorrow as well. Then send them back the phone-less box. The whole thing is sucky. Plus, the only reason I registered another Amazon account in the first place was because I made a couple of, ahem, “adult purchases” and then they kept recommending me more adult items. Something that frustrated the shit out of me as whenever I logged in I would see their “helpful” suggestions. I couldn't get them to stop (those fucks). An annoying situation. I mean, what if a chap wanted to log into his Amazon Account at work or some such. The situation was untenable. So, I cut my losses and decided to start a new.
Paid Members nfc90210 Posted August 22, 2015 Author Paid Members Posted August 22, 2015 Cell phone? The phrase was in my mind as it's the term that the Amazon chap used; if I had to guess I would say that he sounded like an Indian who had learned to speak Americanised English.
Paid Members SpursRiot2012 Posted August 22, 2015 Paid Members Posted August 22, 2015 Jeff Bezos himself is coming for you. What phone was it?
Paid Members nfc90210 Posted August 22, 2015 Author Paid Members Posted August 22, 2015 Jeff Bezos himself is coming for you. What phone was it? Some £200 Alcaltel one. I forget the model name.
gbacon85 Posted August 22, 2015 Posted August 22, 2015 Deliveries on a Sunday??? What fresh madness is this???
Refused Posted August 22, 2015 Posted August 22, 2015 My neighbour straight up nicked my phone when I missed the delivery and it was left at his. Took weeks to get my money back from giffgaff, even then they begrudgingly "made an exception".
Paid Members Your Fight Site Posted August 23, 2015 Paid Members Posted August 23, 2015 Deliveries on a Sunday??? What fresh madness is this??? I ordered a DVD box set from Amazon on a Saturday evening. A courier turned up with it late Sunday afternoon. I was flabbergasted. Can't fault service like that: next day and a Sunday delivery!
gbacon85 Posted August 23, 2015 Posted August 23, 2015 Deliveries on a Sunday??? What fresh madness is this???I ordered a DVD box set from Amazon on a Saturday evening. A courier turned up with it late Sunday afternoon. I was flabbergasted. Can't fault service like that: next day and a Sunday delivery! That's nuts but I guess this is part of their courier outsourcing business model. I dread seeing those unmarked White vans pull up outside. More money spent
Paid Members GlennCullen Posted August 23, 2015 Paid Members Posted August 23, 2015 We bought a car seat for our daughter on a Tuesday evening and it came at 8:30am the next morning. Unbelievable.
King Pitcos Posted August 23, 2015 Posted August 23, 2015 I made an Amazon purchase a couple of weeks ago and it was delivered in 45 minutes. Prime Now, motherfuckers. When Amazon are good, they're great. Sometimes though, they're shit. Frequently the driver/drivers just can't be arsed delivering to blocks of flats, which can make a Prime delivery that's supposed to be next day take 2-3 days to turn up.
Paid Members bAzTNM#1 Posted August 24, 2015 Paid Members Posted August 24, 2015 Amazon Logistics are certainly improving. I quite like that thermometer thing that tells you how close they are to you on their App. Seem to be quicker since that was implemented.
Paid Members Nick Soapdish Posted August 24, 2015 Paid Members Posted August 24, 2015 I made an Amazon purchase a couple of weeks ago and it was delivered in 45 minutes. Prime Now, motherfuckers. When Amazon are good, they're great. Sometimes though, they're shit. Frequently the driver/drivers just can't be arsed delivering to blocks of flats, which can make a Prime delivery that's supposed to be next day take 2-3 days to turn up. I complain if a prime delivery day is missed (if they have confirmed it will be delivered that day) and always get an extra month free on my account. This current membership period ends 4 months after it should have now
Paid Members ElCece Posted August 24, 2015 Paid Members Posted August 24, 2015 So what your saying is I should order lots of little cheap items when I get my Prime trial and hope one comes late then complain and get a free month?
Paid Members bAzTNM#1 Posted August 24, 2015 Paid Members Posted August 24, 2015 I've ordered a lot of shit and I'm up a block of flats and Amazon have delivered everything. Can't fault that.
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