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JNLister

WWE Network technical issues thread

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I couldn't care less what the issue is, it needs fixing. Trying to watch SummerSlam was worse than watching a dodgy stream at 3pm on a Saturday. Glitching and freezing every few minutes, at times it was rewinding than skipping forward as if it was a new camera feature or a replay. Then the thing crashed altogether 10 minutes from the end on the main event and I realised how shit the FF is and felt like it took an age to get to the end (yes I had it on x64).

I've been paying for the network since its launch without fuss as it does what it says on the tin but if this doesn't improve I will probably cancel. I use PS4 and never had any issues like this on the old update, the odd glitch but nothing like this.

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I can’t say that I’ve had any major issues with PS4 or Roku so far. I watched Takeover earlier with no buffering our sound synch issues at all, and I’m in Hull with an internet akin to North Korea.

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Emailed wwe and got a bs standard illiterate response that looks like it’s been knocked up by an outsourced call centre with a we don’t give a damn, we just take your money attitude. 

Subject

Contact Us Form - 08/12/2019 12:27:10
 
Dear WWE Network Subscriber,
 
Thank you for contacting WWE Network Support.
 
I appreciate the time that you have taken to reach us.  We sincerely apologize for all of the inconvenience experience you had with us. We had just a system update and our Technical Team is currently working on those issue. Please check from time to time, it will get back soon.
 
If further assistance is needed, we strongly encourage you to reply to this email, speak with WWE Network Support by calling Toll free 1-833-CALL-WWE (1-833-225-5993) or US direct dial 1-512-225-6300 (available Mondays from 3PM to 12AM ET and Tuesday to Fridays from 2PM-11PM ET), or use our convenient Live Chat feature.
 
Thank you for your patience.
 
Sincerely,
WWE Network Support

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What were you expecting? It’s a service with over a million customers that is—from accounts—having a widespread issue.

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1 hour ago, Gooner said:

Anyone know where to find WWE Collections now on the new lay out on google chrome?

Collections are gone for now.

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1 hour ago, Snugglecakes said:

Weird, it's not showing up on the PS4 app, but a search pulls through random episodes. 

It is absolutely amazing they've had this complete redesign and still ended up with inconsistencies across different devices/apps.

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Given the recent issues, I used some birthday money I had sitting about from earlier this year and bought some Wwe dvds from HMV at the weekend (their prices are decent these days) and bought Summerslam on Sky Box Office. Yeah in total this cost me more and I can't watch Takeover, which I'm not really fussed about, but there is no stress and everything works flawlessly. Just hit play on the remote and all is good. 

Streaming is too unreliable. I'm sure Amazon got a lot of stick for the quality of their recent tennis streaming too. 

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Hidden Gems is back. There's a dedicated page which you can get to at https://watch.wwe.com/hidden-gems or, on an app, by going to In Ring and then the Featured row.

There's also a row on the home page which has the latest couple of dozen additions, though this might not be permanent.

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Is anybody else having the same problem when approaching the final minute of a programme, it skips ten seconds ahead? I've searched fair and wide for people having the same problem, and it seems I'm probably the only one. Watching on X-Box One, if that helps.

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