David Posted January 15, 2013 Posted January 15, 2013 Shit just goes from bad to worse...  Home delivery games retailer Play.com will close operations in March, the company has confirmed. The corporation will no longer trade games, DVD, CDs or various other goods directly from March onwards. However, the company will remain as a marketplace service, much like Amazon or eBay, that allows customers and indie retailers to sell content through the Play.com website.  Some 147 workers will lose their jobs at the company's Jersey facility, with another 67 going from its Cambridge and Bristol offices.  The Play.com business was thrown into disarray last year when it was ruled that the tax loopholes it was enjoying should be closed.  The Low Value Consignment Relief - which allowed Jersey-based businesses to sell items less than
King Pitcos Posted January 15, 2013 Posted January 15, 2013 Play.com have been pretty terrible the last few years. Pre-orders turning up a week after street date put me off buying anything except dirt-cheap items from them.
Paid Members Nick James Posted January 15, 2013 Paid Members Posted January 15, 2013 Play.com have been going downhill for a while now. A few years ago you could rely completely on their delivery service, now, you can wait weeks for something to be delivered.
ItsClobberingTime Posted January 15, 2013 Posted January 15, 2013 Yup, can only echo what everyone else has said over the last few days - Play.com is fairly shit now, a shadow of its former self, and a site I've rarely used in the past couple of years. Â Prices haven't been great, service has been even worse, and their sales and warehouse clearances are fucking laughable.
The Cum Doctor Posted January 15, 2013 Posted January 15, 2013 I used play.com over the christmas period and each thing I bought from there, I had to use a third party for. So I'd wager it's been getting phased out well before now.
Paid Members Egg Shen Posted January 15, 2013 Paid Members Posted January 15, 2013 yeh ive noticed that it's nearly all to do with third party sellers these days.
Paid Members JNLister Posted January 15, 2013 Paid Members Posted January 15, 2013 Play's the only major online retailer that had customer service so bad I stopped shopping there on principle, regardless of price.
Paid Members Kookoocachu Posted January 15, 2013 Paid Members Posted January 15, 2013 Echoing what others have said, their customer service is awful. They will not be missed.
Paid Members air_raid Posted January 15, 2013 Paid Members Posted January 15, 2013 Play is the only place I buy from apart from Silver Vision, but I've only ever bought stuff once it's cheap so couldn't comment on their "normal" prices. Wow, this is a kicker. Â Well, seems like none of you have been using them so where do I turn now? Amazon? They good?
Merzbow Posted January 15, 2013 Posted January 15, 2013 They're basically becoming Priceminister again, newish owners Rakuten joined the site with Play a while back.
Paid Members SpursRiot2012 Posted January 15, 2013 Paid Members Posted January 15, 2013 Is that a serious question, Raid? I love Amazon.
ultimo the great Posted January 15, 2013 Posted January 15, 2013 Play is the only place I buy from apart from Silver Vision, but I've only ever bought stuff once it's cheap so couldn't comment on their "normal" prices. Wow, this is a kicker. Â Well, seems like none of you have been using them so where do I turn now? Amazon? They good? Yes. also try TheHut and Zavvi (same company) great prices but can leave you waiting. Â All my dvd buys are from these 3 or ASDA, Tesco and Ebay. Depends on who FindDVD pushes me too. Â Anybody ever used Base, Blah! or 101CD?
Merzbow Posted January 15, 2013 Posted January 15, 2013 The Hut group can be awful, constantly advertising things when they have no stock then just cancelling orders although they did once send me two games instead of one for some reason. Most things i just grab from Amazon though, you can often find things dirt cheap second hand. Â Discogs is the best for music (next to artists own online stores), even the rarest of the rare can be found there and i've never had trouble from a seller.
Paid Members Fatty Facesitter Posted January 15, 2013 Paid Members Posted January 15, 2013 My cousin and his sister-in-law work at the Cambridge office, so I'm feeling for them right now regardless of how the company has been perceived in terms of customer service. Fucking shit news to be honest. The sister-in-law just had her second baby too.
MVP RULZ Posted January 15, 2013 Posted January 15, 2013 I used to love Play and would order from there monthly, but I echo what everyone else has said the past 2-3 years has seen a decline in posting speed and just in general with customer service, prices and availabilty, it has turned into Ebay fro entertainment slowly over the past few years anyway so the news wasn't that surprising.
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